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Getting Started
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Exchanges
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Prepaid Labels
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Integrations with other Apps
❗️ Common Questions
Are Exchange Orders created automatically?
At the moment: no. They can be created with a single click in our dashboard as an order or draft-order. The reason for this is that merchants generally have two different workflows for exchanges that differ from merchant to merchant.
  • blocking inventory
    • create the exchange order after the return has been created but the item has not been received, yet
  • not blocking inventory
    • create the exchange order when the item is actually received
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