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Getting Started
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Exchanges
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Prepaid Labels
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Integrations with other Apps
โ—๏ธ Common Questions
Products are being excluded for a return even if I have not added a product tag / product has no tag
  • Go to Return-Settings / General / Product Tags
  • Make sure that there are no blank lines or whitespaces in the textfield other than the product-tags you have added
  • If you haven't added any product-tags there should be not a single character in the textfield
  • Click save and try again
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