Products are being excluded for a return even if I have not added a product tag / product has no tag
Discover possible reasons and step-by-step solutions to include products in returns and refunds. Get it fixed now with Rich Commerce documentation page!
- Go to Return-Settings / General / Product Tags
- Make sure that there are no blank lines or whitespaces in the textfield other than the product-tags you have added
- If you haven't added any product-tags there should be not a single character in the textfield
- Click save and try again