Force a specific language for your Portal by passing a URL Parameter
Customize language settings in Rich Commerce's Returns portal. Learn how to force a specific language using URL parameters for a seamless customer experience.
Did you know? You can now force a specific language for the Returns Portal by passing a URL parameter, thanks to our engineering team. How?
Add the locale keyword to your Returns Portal URL. You would be adding (if the language is English) &locale=en.
Example: https://returns.richcommerce.co/return/new?c=YOUR_UNIQUE_IDENTIFIER&locale=en. Of course, you would insert your unique identifier from your Rich Returns dashboard.
The code must be a two-letter short-code for languages. You can find a collection of two-letter language codes here.
Important to note: Please make sure that either Rich Returns has your desired language available as a pre-translated language or that you have added the language as a Custom Language in the Rich Returns dashboard.