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Translations / Default Language
By default Rich Returns will detect the customer language based on the browser language set by the user and display the customer portal accordingly in different languages. This approach is the most widely used in eCommerce (e.g. by Amazon) and most user friendly since it really respects the settings of the user.
    Find the pre-translated languages in the Rich Returns' Dashboard under Translations / Languages
    These are enabled by default, no action needed from your side
    Test it for yourself, e.g. in the Firefox browser
      Settings / General / Language
      Click "Choose"
      Add a new language at the bottom or move your language to the top
      Click "Ok"
      Reload the returns portal page of yours to see the change reflected

Customizing Language

You can customize most texts on the returns portal, see Customizing the language / text on all pages​

Setting a default language

Navigate to Translations / Customize / Select your language
    Click "Activate this language on the returns portal"
    Click "Make this the default language"
This language will be shown by default when no other custom language is enabled. If you have enabled only this one custom language, then it will always be shown.
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Last modified 1yr ago