Return statuses and meaning
Searching for returns - which parameters can be used?
Want to find out more details about a return?
Fields describing a return
What happens when you change the status of a return?
How can I add an internal note to a return?
Email templates: where can I view and edit them?
Which products are part of a return and where can I assess this?
Label and restocking fees? Can I check them out?
Can I change customer details? Yes, you can! This is where:
Where can I review photos that a customer might or might not have uploaded?
My company uses automatic labels - where can I see them?
Can I track my shipment, and how?
Error while using/generating Automatic Pre-Paid labels
Where and how can I manually upload a prepaid label if my company does not use automatic labels? When will this be sent to the customer?
Exchanges: how do I process one?
Refunds: how do I process one?
Store Credit: How do I process one?