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Getting Started
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Exchanges
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Prepaid Labels
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Integrations with other Apps
โ—๏ธ Common Questions
Can you add multiple box-dimensions?
No.
You can add one box dimension and empty box weight in our dashboard.
Note that a lot of carriers do not base pricing of return-labels on the exact box dimensions but rely heavily on weight of the return. Therefore check with your carrier in detail. Even though you might only be able to set a single package dimension in our dashboard it might not make a difference with the carrier.
See here how we calculate the total weight of a return: How is the total weight of a return calculated?โ€‹
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