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Getting Started
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Exchanges
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Prepaid Labels
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Integrations with other Apps
❗️ Common Questions
Do we have to use prepaid labels when using Rich Returns?
Absolutely not. You can otherwise:
  • let the customer be responsible for shipping the item back
    • in this case you would provide the customer only the warehouse address to ship it back to
  • manually upload a prepaid label only for selected returns, e.g. faulty items
  • let the customer return in a local store
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