Absolutely not. You can otherwise:
let the customer be responsible for shipping the item back
in this case you would provide the customer only the warehouse address to ship it back to
manually upload a prepaid label only for selected returns, e.g. faulty items
let the customer return in a local store

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Can you use automatic prepaid return labels if the return requires an approval?

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Can we use Shopify Shipping for return labels?

Last updated 6 months ago