🔄 Exchanges

Pre-Paid and Post-Paid Carriers

If you are charged by the label-platform when the label is created or only once it is scanned in the post-office depends on the carrier itself:

  • The majority of carriers are prepaid carriers (e.g. USPS)

    • charge occurs when the label is created

  • and postpaid carriers (e.g. UPS and Fedex)

    • charge occurs only when the label is scanned

Please check with your carrier and label-platform directly to confirm if your carrier is pre- or post-paid.