🔄 Exchanges

Using automatic prepaid return-labels (with Shippo)

Setting up your Shippo integration in a few simple steps:

  1. Sign up for a Shippo account here https://goshippo.com/register/

  2. Add a credit card to the account here https://apps.goshippo.com/settings/account/billing

  3. Add your carrier account here https://apps.goshippo.com/settings/carriers

    1. If you use on of Shippo's existing carrier accounts make sure it is enabled on this page

    2. If you want to connect your own carrier contract, click on "Connect Carrier Account" in the top right corner and then search for your carrier

      1. Enter your carrier credentials

  4. Generate a live API key here in Shippo https://app.goshippo.com/settings/api/ and add it to our dashboard under >> Return Settings >> General >> Prepaid labels >> Configure.