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Exchanges
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Integrations with other Apps
There are no exchange items in this order?
Ever come across this message when trying to create an exchange order from your dashboard for a specific return? Yes, this is a message that will be displayed in specific circumstances:
Namely, if a customer has gone through the return process without explicitly selecting a different size or product, simply just leaving a note, then this message will be displayed and an exchange order will not be able to be created.
A different size/product must be selected in the return process so that an exchange order can be created in Shopify for this product.
Last modified 2mo ago
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